Shipping policy

Where we ship

We ship within the United States, including Alaska, Hawaii, and U.S. territories. We also ship to PO Boxes and to APO, FPO, and DPO military addresses.

Shipments to APO/FPO/DPO addresses are sent via USPS and typically take 1–3 weeks depending on destination. Tracking updates may be limited once a package enters the military mail system.

We do not currently ship internationally.

Shipping costs

Shipping is free on every order, one-time and subscription alike. There is no minimum and no threshold to hit.

Carriers

We ship via major carriers including USPS and UPS, depending on your address and package. You will receive tracking regardless of which carrier is used.

Processing time

Orders are processed within 1–2 business days. Business days are Monday through Friday, excluding federal holidays. Orders placed after 12:00 PM PT on a Friday begin processing the following Monday.

During launch periods or promotions, processing may take up to 3 business days. If there is a longer delay, we will email you.

Delivery estimates

Once shipped, standard delivery typically takes 3–5 business days depending on your location. Alaska, Hawaii, and U.S. territories may take longer.

Delivery estimates are not guaranteed. Carrier delays, weather, and holiday volume can extend transit times.

Subscription shipments

Subscription orders ship on a monthly cycle. Your first order ships on the same timeline as any other order. Subsequent orders ship after each renewal charge. You can pause, skip, reschedule, or cancel from your account at any time before the next renewal date.

Tracking

You will receive a shipping confirmation email with tracking as soon as your order leaves our facility. Tracking may take up to 24 hours to show movement after the label is created.

Lost, delayed, or damaged packages

If tracking shows delivered but you have not received your order, please check with neighbors and your building or leasing office first, then contact us within 7 days of the delivery date and we will help resolve it.

If your package arrives damaged, email hello@drinknightfuel.com with your order number and photos of the packaging and product within 7 days of delivery, and we will send a replacement or issue a refund.

We are not responsible for delays caused by the carrier, but we will always work with you to make it right.

Incorrect addresses

Please double-check your shipping address at checkout. We are not able to reroute a package once it has shipped. If a package is returned to us due to an incorrect or incomplete address, we will contact you to arrange reshipment. Reshipment costs may apply.

Order changes and cancellations

If you need to change or cancel an order, email hello@drinknightfuel.com as soon as possible. We will do our best to catch it before the order ships, but we cannot guarantee changes once processing has begun.

Questions

Email hello@drinknightfuel.com. We typically respond within 1 business day.

NightFuel LLC
2271 W Malvern Ave #90
Fullerton, CA 92833